Shipping & Returns
Returns & Exchanges
At Briljant.online you have 30 days to return the order to us.
How does it work:
- After receiving the order, you have 14 days to inform us of the return order
- After that, you have 14 days to return it
- You are responsible for the return costs
- The products must be returned in the same condition as received, see the requirements below
Requirements for the returned items:
- Must be unwashed and not worn
- Must have all the original labels and/or packaging
- Must include our return form
How do I return it?
- Register your return by contacting us on [email protected], stating your order number and name of the products
- You will receive a return form from us by email
- Send the items in the original packaging
- You can return the package through various parcel services
How long will it take to get the money back?
- Upon receiving the products, we will refund you the amount due in 5 working days at the latest
Return address Briljant Online:
Dept. Returns
Euregioweg 330
7532 SN Enschede
The Netherlands