Shipping & Returns

Returns & Exchanges

At Briljant.online you have 30 days to return the order to us.

 

How does it work:

  • After receiving the order, you have 14 days to inform us of the return order
  • After that, you have 14 days to return it
  • You are responsible for the return costs
  • The products must be returned in the same condition as received, see the requirements below

 

Requirements for the returned items:

  • Must be unwashed and not worn
  • Must have all the original labels and/or packaging
  • Must include our return form

 

How do I return it?

  • Register your return by contacting us on [email protected], stating your order number and name of the products
  • You will receive a return form from us by email
  • Send the items in the original packaging
  • You can return the package through various parcel services

 

How long will it take to get the money back?

  • Upon receiving the products, we will refund you the amount due in 5 working days at the latest

 

Return address Briljant Online:

Dept. Returns

Euregioweg 330

7532 SN Enschede

The Netherlands

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